Welcome to Shaheen Communication. By accessing or using our website, services, or purchasing products, you agree to comply with the terms and conditions outlined below. Please read them carefully.


1. General Terms

  • By using our website or placing an order, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • These Terms and Conditions apply to all users of our website, including browsers, customers, and contributors of content.

2. Products and Pricing

  • We sell mobile phones, mobile accessories, gadgets, and tech-related products both new and used.
  • All prices listed on our website are in [PKR or local currency] and are subject to change without prior notice.
  • We strive to ensure that all product details, descriptions, and prices are accurate, but errors may occur. In such cases, we reserve the right to correct them.

3. Orders and Payments

  • Orders can be placed online, and Cash on Delivery (COD) is currently our accepted payment method.
  • Online payment options are coming soon. Once active, these Terms will be updated.
  • An order is only considered confirmed once you receive an order confirmation via email or phone.
  • We reserve the right to refuse or cancel any order, particularly in cases of suspected fraud, inaccuracies, or unavailability of stock.

4. Shipping and Delivery

  • We offer nationwide delivery. Delivery times vary depending on location but generally take 3-7 business days.
  • Shipping charges will be mentioned at checkout and may vary depending on order size and delivery location.
  • Delays caused by unforeseen circumstances (e.g., weather, courier issues) are not the responsibility of Shaheen Communication.

5. Return, Refund, and Warranty

  • Used Accessories come with a 5-day check and warranty period.
  • New Products include a warranty as mentioned on the product box or packaging. Warranty claims follow the manufacturer’s guidelines.
  • For more details, please refer to our Refund and Return Policy.

6. Product Use

  • All products sold are intended for personal use only. Any unauthorized commercial resale or misuse is prohibited.
  • We are not responsible for any damage caused by improper use or handling of products.

7. Privacy Policy

We respect your privacy and ensure that all personal information collected is handled securely. For more details on how we collect, use, and protect your information, please refer to our Privacy Policy.


8. Limitation of Liability

  • Shaheen Communication is not liable for any direct, indirect, or incidental damages arising from the use or misuse of our products or website.
  • In no case shall our liability exceed the amount paid for the product purchased.

9. Intellectual Property

  • All content on our website, including images, text, logos, and product descriptions, is the property of Shaheen Communication.
  • Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically.


11. Contact Us

For any queries or concerns regarding these Terms and Conditions, you can contact us:

  • Email: [Your Email Address]
  • Phone: [Your Phone Number]
  • Address: [Your Store Address]

By accessing our website and purchasing from Shaheen Communication, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our website or services.

Thank you for choosing Shaheen Communication!